See: Description
Interface | Description |
---|---|
CCEvaluatorType |
The type of call center evaluator to be used during the optimization with
PbkStaffing . |
Class | Description |
---|---|
CCEvaluatorFactory |
Class that returns the call center evaluator based on the given evaluator type.
|
PbkStaffing |
Implementation of the Pot, Bhulai, and Koole call center staffing optimization
for a single period and under global service level constraint only (from the paper of Pot et al.
|
PbkStaffing.LocalSearchResults |
The results of the local search.
|
PbkStaffing.TotalNumberNResults |
Contains the solution of the Lagrangian dual for a fixed number of agents.
|
PbkStaffingParams |
Parameter file for
PbkStaffing . |
Enum | Description |
---|---|
CCEvaluatorFactory.EvaluatorType |
This enumeration contains the possible call center evaluators that
can be created by this factory class.
|