public class CCEvaluatorFactory extends Object
PbkStaffing
.Modifier and Type | Class and Description |
---|---|
static class |
CCEvaluatorFactory.EvaluatorType
This enumeration contains the possible call center evaluators that
can be created by this factory class.
|
Modifier and Type | Method and Description |
---|---|
static ContactCenterEval |
getCCEvaluator(CCEvaluatorFactory.EvaluatorType type,
String... evalParams)
Returns the call center evaluator based on the type argument.
|
public static ContactCenterEval getCCEvaluator(CCEvaluatorFactory.EvaluatorType type, String... evalParams)
type
- the type of call center evaluatorevalParams
- array of parameters needed to create the call center evaluatornull
if no evaluator
corresponds to type argument