Call Centers Optimization Library
V.2.

Package umontreal.iro.lecuyer.ccoptim.fluid

This package implements stochastic fluid approximations for the staffing problem of multi-skill call centers.

See: Description

Package umontreal.iro.lecuyer.ccoptim.fluid Description

This package implements stochastic fluid approximations for the staffing problem of multi-skill call centers. Refer to Chapter 7 of Chan (2013).
Call Centers Optimization Library
V.2.