Call Centers Optimization Library
V.2.

Package umontreal.iro.lecuyer.ccoptim.pbk

Implements the single period staffing optimization Pot et al.

See: Description

Package umontreal.iro.lecuyer.ccoptim.pbk Description

Implements the single period staffing optimization Pot et al. (2008). This algorithm optimizes the staffing of a multi-skill call center with only one constraint and it's on the global service level.
Call Centers Optimization Library
V.2.