public class FluidRatioQueueRouting extends Object
For each call type, it requires 2 vector parameters. Property numberList named "groupList" represents the list of group that can serve this call type. Property numberList named "maxServeRatio" represents the maximum served ratio this group can have. If the served ratio of this group is higher than this parameter, then the call cannot be routed to this group. To allow flexibility, it is not necessary that the sum of the ratio parameters equals to 1.
NOTE: Difference from FluidRatioRouting
is that this routing only considers the
ratio from queued calls.
Modifier and Type | Class and Description |
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static class |
FluidRatioQueueRouting.FluidRatioRouter |
static class |
FluidRatioQueueRouting.MyFactory |
Constructor and Description |
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FluidRatioQueueRouting() |
public static void main(String[] args) throws CallCenterCreationException, IOException, JAXBException