Electronic Data Systems 10052 223676001 2008-07-05T05:50:11Z 72.64.101.213 /* Recent acquisitions */ {{Infobox_Company | company_name = Electronic Data Systems Corp | company_logo = [[Image:EDS logo.png|EDS logo]] | company_type = [[Public company|Public]]| foundation = incorporated [[June 27]], [[1962]]| location_city = Plano, Texas | location_country = USA | key_people = [[Ronald A. Rittenmeyer]], Chairman, President & CEO | num_employees = 136,000 (50,000 in USA, 86,000 elsewhere)| industry = [[Information technology]] services | products = [[Computer Services]]| revenue = $22.1 billion [[United States dollar|USD]] (2007) | homepage = [http://www.eds.com/ www.eds.com] }} '''Electronic Data Systems''' (EDS) ({{nyse|EDS}}, {{lse|EDC}}) is a global [[business and technology services]] company headquartered in [[Plano, Texas]] that defined the [[outsourcing]] business when it was established in 1962 by [[Ross Perot]]. [[General Motors]] acquired the company in 1984, spun it off again as an independent company in 1996, and became an EDS client. In 2006, EDS employed 117,000 people located in 58 countries and reported revenues of US$19.8 billion; by 2008, employment had risen to 137,124 employees in 65 countries, the largest locations being the USA, India and the UK. It is ranked as one of the largest [[Service (economics)|service]] companies on the [[Fortune 500]] list with around 2,000 clients. On [[May 13]] [[2008]], [[Hewlett-Packard Co.]] confirmed that it had reached a deal with Electronic Data Systems to acquire the company for $13.9 Billion.<ref>{{cite news | last = Paul | first = Franklin | coauthors = | title = HP to buy EDS for $12.6 bln in challenge to IBM | work = | pages = 4 | language = | publisher = [[Reuters]] | date = 2008-05-13 | url = http://uk.reuters.com/article/companyNews/idUKN1230539620080514 | accessdate = 2008-05-13}}</ref> EDS will be renamed EDS - An HP Company. The deal is anticipated to be completed during the second half of 2008. [[Ron Rittenmeyer]] will remain at the helm reporting to HP CEO [[Mark Hurd]]. == Company structure == [[Image:GodPod.jpg|right|200px|thumb|EDS headquarters in [[Plano, Texas]].]] [[Image:DPMoverRenCenstop.jpg|right|thumb|200px|EDS regional offices in Tower 500 and Tower 600 linked to the [[Renaissance Center]] in [[Detroit]].]] In 2006 EDS sold their management consulting [[subsidiary company]], [[A.T. Kearney]], in a management buyout and retained interests in four{{Fact|date=June 2007}}<!-- there are 5 listed below, not 4 --> related companies: * [[ExcellerateHRO]], which offers [[human resources]] outsourcing services jointly owned by [[Towers Perrin]]. * [[Injazat Data Systems]], which is a joint venture between EDS and [[Mubadala Development Company]] of [[Abu Dhabi]]. Its purpose is to provide IT and business process outsourcing (BPO) services in the United Arab Emirates, Qatar and Oman to the government, oil and gas, utilities, financial services, transportation, telecom and healthcare sectors. * [[SOLCORP]], which provides software solutions and services for the life insurance and wealth management industries. * [[Wendover Financial Services]], which supports consumer lending products. * [[MphasiS]], operating from Bangalore, India, is a leading applications development and business processing outsourcing company. EDS Advanced Solutions: EDS Advanced Solutions Inc. is a subsidiary of EDS Canada. It was incorporated in May 2004 and is headquartered in Victoria, British Columbia. As EDS Canada’s unionized service delivery channel, EDS Advanced Solutions delivers verifiably world class business process and information technology outsourcing services in a professional and labour-friendly environment. ===Recent acquisitions=== In November 2007, EDS announced it has agreed to purchase an approximate 93 percent equity interest in [[Saber Corp]], a leading provider of software and services to U.S. state governments, from various sellers, including majority shareholder Accel-KKR, for approximately $420 million in cash. In March 2007 EDS acquired [[RelQ Ltd]], a premier testing company based in Bangalore, India. In June 2006 EDS acquired a majority holding in [[MphasiS]], a leading applications and business process outsourcing (BPO) services company based in [Bangalore], India. On 3rd April 2008, EDS acquired [[Vistorm Ltd]] - a Leading Information Security Services Company based in the U.K. The acquisition will create one of the largest dedicated Information Assurance and Managed Security Services firms in Europe. === Revenue sources === For [http://www.eds.com/investor/annual/2006/downloads/2006_full_annual_report.pdf 2006], $9.6 billion of revenue came from the Americas (Canada, Latin America, and the United States); $6.4 billion from Europe, Middle East, and Africa; $1.5 billion from Asia-Pacific;{{Fact|date=February 2007}} Services' revenue was: Infrastructure $12 billion, Applications Software $5.9 billion, Business Process Outsourcing $3 billion and all other $421 million. EDS recently announced [http://www.eds.com/news/releases/4072/ the expansion of its SAP consulting practice]. "By collaborating with SAP on client engagement training and techniques that will drive the long-term growth of its consulting practice, EDS will further enhance its existing SAP capabilities and bring end-to-end SAP consulting and systems integration to the market by early 2008. Additionally, EDS will work closely with SAP's Global Partner and Ecosystem Group for market penetration and value-added customer offerings." ===Locations=== EDS operates in 65 countries,<ref>''[http://www.eds.com/about/locations/ Locations]'', EDS Website</ref> centered in the metropolitan areas of [[Dallas Fort Worth Metroplex|Dallas-Ft. Worth, Texas]]; [[Detroit, Michigan]]; [[Des Moines, Iowa]]; [[Clarion, Iowa]]; [[Salt Lake City, Utah]]; [[Indianapolis, Indiana]]; [[Winchester, Kentucky]]; [[Tulsa, Oklahoma]]; [[Boise, ID]]; and [[Northern Virginia]] in the [[United States]]. Other major facilities are in [[Argentina]], [[India]], [[Brazil]], [[Mexico]], [[Canada]], [[Egypt]], [[Germany]], the [[United Kingdom]], [[Australia]], [[New Zealand]], [[Hungary]], [[Spain]] and [[Italy]]. EDS's Plano, Texas campus is located about 20 miles (30 km) north of downtown [[Dallas, Texas|Dallas]] ( {{coord|33.0742|-96.8093|region:US|display=inline|name="EDS Plano Campus|format=dms"}} ). The campus consists of 3,521,000 square feet (327,000 m²) of office and data center space on 270 acres (1.1 km²) of land. It is the center of the 2,665 acre (11 km²) [[Legacy in Plano]]<ref>''[http://www.legacyinplano.com/ Legacy in Plano]''</ref> real estate development, which EDS built. ===Company sponsorship=== EDS is the title sponsor of the [[PGA Tour]]'s [[EDS Byron Nelson Championship]], played in nearby [[Irving, Texas]]. The tournament raises more than $6 million dollars each year for youth and family service centers in Dallas. From 1998 to 2001 EDS sponsored [[Derby County F.C.]], who during this time were members of the [[Football in England|English]] [[Premier League]]. EDS signed a sponsorship agreement in [http://www.eds.com/news/releases/3611/ 2007] with Nobel Media to become a Global Sponsor of the Nobel Prize Series, and with Nobel Web to become its Global Technology Services Partner. The three-year agreement enables EDS to apply its technology expertise for the benefit of the Nobel Prize Series and the organization's Web technologies, including supporting the development of content on nobelprize.org, Nobel's award-winning website. ==Services== EDS catalogs its services into three service portfolios which are Infrastructure, Applications and [[Business Process Outsourcing]].<ref>''[http://www.eds.com/services Services]'', EDS Website</ref> Infrastructure services includes maintaining the operation of part or all of a client's computer and communications infrastructure, such as networks, mainframes, "midrange" and Web servers, desktops and laptops, and printers. Applications services involves the developing, integrating, and/or maintaining of applications software for clients. Business process outsourcing includes performing a business function for a client, like payroll, call centers, insurance claims processing, and so forth. ===Partners=== EDS establishes a number of [[business alliances]]<ref>''[http://www.eds.com/services/alliances/ Alliances]'', EDS Website</ref> with other companies in the [[EDS Global Alliance program]]. The alliances are grouped into three groups, ''Agility Alliances'', ''Solution Alliances'' and ''Technology Alliances''. The EDS Agility Alliance has worked on a range of projects, notably its Agile Enterprise<ref>''[http://www.eds.com/services/agileenterprise/ Agile Enterprise]'', EDS Website</ref> architecture, EDS' next-generation global delivery system which EDS claims{{Fact|date=February 2007}} will be both cheaper to operate and more adaptable to business change. Members of the EDS Agility Alliance include [[Cisco Systems]], [[EMC Corporation]], [[Microsoft]], [[Oracle Corporation]], [[SAP AG|SAP]], [[Sun Microsystems]], and [[Xerox]]. ==Major clients== Most of EDS's clients are very large companies and governments that need services from a company of EDS's scale. EDS's largest clients include [[General Motors]], [[Bank Of America]], [[Arcandor]], [[Kraft]], [[United States Navy]], the [[UK Ministry of Defence]] and the [[Royal Dutch Shell]]. [[EDS]] formed the National Heritage Insurance Company in 1996. The creation of this subsidiary is to manage [[Medicare (United States)|Medicare]] Part B services on behalf of the [[Centers for Medicare and Medicaid Services]] (CMS), formerly the [[Health Care Financing Administration]] (HCFA). NHIC handles call center, claims processing and payment, fraud investigations, physician enrollment etc. in many states of the US. Another large EDS client is the [[United States Navy]]. In 2000, they won a contract for the creation of a US$9 billion [[intranet]] linking the Navy and the [[United States Marine Corps|Marine Corps]], which was set to late 2006, but on March 24, 2006 was extended to 2010, adding $3 billion to the accumulated contract worth. This initiative is known as the [[Navy Marine Corps Intranet]], or simply NMCI. In 2004, NMCI accounted for about 4% of EDS's revenue. NMCI has been called the largest private network in the world, with approximately 400,000 "seats". EDS is providing the network, desktops, laptops, servers, telephones, video-conferencing, satellite transceivers, and overall management of the intranet.<ref>''[http://www.eds.com/sites/nmci/about/ NMCI Overview]'', EDS Website</ref> Following on to the NMCI type of services, EDS in March 2005 won a US$4 billion contract with the UK Ministry of Defence<ref>''[http://www.eds.com/news/releases/2282/ EDS-Led Consortium Signs Contract With U.K. Ministry Of Defence For Defence Information Infrastructure Project]'', EDS Website</ref> to "consolidate numerous existing information networks into a single next-generation infrastructure.... The network will provide seamless interaction between headquarters, battlefield support and the front line, linking about 150,000 desktop terminals and 340,000 users in approximately 2,000 locations...." In February 2008 EDS signed a US$1 billion contract with the Infocomm Development Authority of Singapore, one of the largest IT projects ever undertaken in Asia. Of historical significance, just prior to the [[Iranian Revolution|overthrow]] of the [[Shah of Iran]], EDS was the IT company that developed the Iranian social security information system. During the 1979 overthrow, several EDS employees were detained by the transitioning government of Iran, causing H. Ross Perot to undertake extraordinary [[clandestine operation|clandestine]] measures to get these employees out of Iran.<ref>''[http://www.medicaid.state.ar.us/InternetSolution/general/anreps/sfy04ar/to-rh2.htm Operation HOTFOOT]'', medicaid.state.ar.us</ref> These events were recounted in [[Ken Follett]]'s book ''[[On Wings of Eagles]]''. ==Controversy== *In November 2001, a £300 million PFI ([[Private Finance Initiative]]) to supply the UK's [[Ministry of Defence (United Kingdom)|Ministry of Defence]] with a payroll system encountered serious problems which threatened to stop the pay of over 30,000 personnel. EDS could not deliver the system and was allegedly rescued by a government bailout.<ref>{{cite news | last = | first = | coauthors = | title = Business targets defence contracts | work = | pages = | language = | publisher = [[BBC News]] | date = 2001-12-03 | url = http://news.bbc.co.uk/1/low/business/1665955.stm | accessdate = 2008-01-29}}</ref> *In December 2003, EDS lost a 10-year £3 billion contract to run the UK [[Inland Revenue]] IT services after a series of serious delays in the payment of tax credits, the contract instead being awarded to the company [[Cap Gemini]]. EDS had operated systems for the Inland Revenue since 1994 but the performance of its system had been low, causing late arrival of tax credit payments for hundreds of thousands of people.<ref>{{cite news | last = | first = | coauthors = | title = Inland Revenue dumps IT provider | work = | pages = | language = | publisher = [[BBC News]] | date = 2003-12-11 | url = http://news.bbc.co.uk/1/hi/business/3310189.stm | accessdate = 2008-01-29}}</ref><ref>{{cite news | last = | first = | coauthors = | title = EDS rallies troops over tax credits fiasco | work = | pages = | language = | publisher = [[The Register]] | date = 2003-12-10 | url = http://www.theregister.co.uk/2003/12/10/eds_rallies_troops_over_tax/ | accessdate = 2008-01-29}}</ref> *In 2004, EDS was criticised by the UK's [[National Audit Office (United Kingdom)|National Audit Office]] for its work on IT systems for the UK's CSA ([[Child Support Agency]]) which ran seriously over budget causing problems which led to the resignation of the CSA's head, Doug Smith on [[2004-11-27]]. The system's rollout had been two years late and following its introduction in March 2003 the CSA was obliged to write off £1 billion in claims, while £750 million in child support payments from absent parents remained uncollected. An internal EDS memo was leaked that admitted that the CSA's system was "badly designed, badly tested and badly implemented". UK MPs described it as an "appalling waste of public money" and called for it to be scrapped.<ref>{{cite news | last = McCue | first = Andy | coauthors = | title = EDS under fire over £456m child support IT fiasco | work = | pages = | language = | publisher = Silicon.com | date = 2004-11-18 | url = http://management.silicon.com/government/0,39024677,39126001,00.htm | accessdate = 2008-01-29}}</ref> *In 2006, EDS' Joint Personnel Administration (JPA) system for the [[RAF]] led to thousands of personnel not receiving correct pay due to "processing errors". EDS and MoD staff were reported to have "no definitive explanations for the errors".<ref>{{cite news | last = | first = | coauthors = | title = Payroll Alliance | work = | pages = | language = | publisher = [[LexisNexis]] | date = 2006-08-03 | url = http://payroll.butterworths.co.uk/dataitem.asp?id=62854&tid=7 | accessdate = 2008-01-29}}</ref><ref>{{cite news | last = | first = | coauthors = | title = EDS's RAF pay system struggles to take off | work = | pages = | language = | publisher = [[The Register]] | date = 2006-05-09 | url = http://www.theregister.co.uk/2006/05/09/eds_jpa_raf | accessdate = 2008-01-29}}</ref> * In September 2007 EDS paid $500,000 to settle an action by the [[United States Securities and Exchange Commission|US Securities and Exchange Commission]] regarding charges related to overstatement of its contract revenues in 2001 - 2003. At the time these caused a fall in share prices in 2002 which led to legal action against EDS from US shareholder groups.<ref>{{cite news | last = Faragher | first = Jo | coauthors = | title = EDS under investigation for accounting practices | work = | pages = | language = | publisher = Information Age | date = | url = http://www.information-age.com/article/2002/october/eds_under_investigation_for_accounting_practices | accessdate = 2008-01-29}}</ref><ref name="FW">{{cite news | last = Shipman | first = Alan | coauthors = | title = Sky falls on EDS with biggest outsource compensation case | work = | pages = | language = | publisher = Finance Week | date = 2007-10-17 | url = http://www.financeweek.co.uk/cgi-bin/item.cgi?id=5623&d=11&h=24&f=254 | accessdate = 2008-01-29}}</ref> *On [[2007-10-16]], British TV company [[BSkyB]] claimed £709m compensation from EDS, claiming that EDS' failure to meet its agreed service standards resulted not just from incompetence, but from fraud and deceit in the way it pitched for the contract.<ref name="FW"/> *On [[2008-02-04]], [[Her Majesty's Revenue and Customs]] is still waiting for compensation from EDS after settlement on failed delivery of IT services.<ref>{{cite news | last = | first = | coauthors = | title = HRSM still waiting for EDS cash | work = | pages = | language = | publisher = [[The Register]] | date = 2008-02-05 | url = http://www.theregister.co.uk/2008/02/05/hmrc_eds_cash_wait/ | accessdate = 2008-02-05}}</ref> == Leadership change == EDS announced on 19 July 2007 that its board of directors had unanimously elected Ronald A. Rittenmeyer, currently president and chief operating officer, as president and chief executive officer, effective September 1, 2007. Rittenmeyer was also elected to the company’s board of directors, effective immediately. On December 4, 2007, Rittenmeyer<ref>http://www.eds.com/news/releases/4171/</ref> was elected EDS Chairman of the Board. Michael H. Jordan, who has served as EDS’ chairman and chief executive officer since March 2003, became chairman emeritus and stepped down from the board of directors. Both appointments became effective December 31, 2007. Jordan, who joined EDS in March 2003, remains with EDS and serves as a strategic adviser to the company’s senior leadership team. ==References== {{reflist}} ==External links== * [http://www.eds.com/ Electronic Data Systems] (official website) {{IT giants}} [[Category:Companies established in 1962]] [[Category:Business services companies of the United States]] [[Category:Companies listed on the London Stock Exchange]] [[Category:Computer companies of the United States]] [[Category:Companies based in Plano, Texas]] [[Category:Internet companies of the United States]] [[Category:Multinational companies]] [[Category:Open Travel Alliance]] [[Category:International information technology consulting firms]] [[de:Electronic Data Systems]] [[es:Electronic Data Systems]] [[fr:Electronic Data Systems]] [[id:Electronic Data Systems]] [[it:Electronic Data Systems]] [[he:Electronic Data Systems]] [[no:Electronic Data Systems]] [[pt:EDS]] [[ro:EDS]] [[zh:EDS]]