complexType "ccmsk:RoutingStageParams"

Namespace: | http://www.iro.umontreal.ca/lecuyer/contactcenters/msk
Content: | complex, 1 attribute, 2 elements
Defined: | globally in ccmsk.xsd, see XML source
Includes: | definitions of 1 attribute and 2 elements
Used: | at 1 location

XML Representation Summary
<...
| waitingTime | = | xsd:duration
| >
Content: | case*, default?
</...>

Content Elements (2):

  case (type ccmsk:RoutingCaseParams), | default (type ccmsk:DefaultCaseParams)

All Direct / Indirect Based Elements (1):

  stage (type ccmsk:RoutingStageParams) |

Known Usage Locations

- As direct type of elements (1):

  stage (type ccmsk:RoutingStageParams) |

Annotation
Describes a specific stage of routing for a particular call type by using a waiting time, and a sequence of cases. The waiting time is given by the attribute `waitingTime` while the sequence of cases is set up by `case` elements optionnally followed by a `default` element. The routing policy checks each condition given by the cases in the specified order, and takes the vectors of ranks corresponding to the first case that applies. If no case applies, the vectors given in the default case are used. If no case applies and no `default` element is given, the stage has no effect.
XML Source (w/o annotations (4); see schema source)

<xsd:complexType name="RoutingStageParams"> <xsd:sequence> <xsd:element maxOccurs="unbounded" minOccurs="0" name="case" type="ccmsk:RoutingCaseParams"> </xsd:element> <xsd:element maxOccurs="1" minOccurs="0" name="default" type="ccmsk:DefaultCaseParams"> </xsd:element> </xsd:sequence> <xsd:attribute name="waitingTime" type="ssj:nonNegativeDuration" use="required"> </xsd:attribute> </xsd:complexType>

Attribute Detail
waitingTime

  Determines the minimal time a call must spent in queue before this stage of the routing occurs.

  Type: | ssj:nonNegativeDuration
  Use: | required
  Defined: | locally, within (this) ccmsk:RoutingStageParams complexType

  XML Source (w/o annotations (1); see schema source)

  <xsd:attribute name="waitingTime" type="ssj:nonNegativeDuration" use="required"> </xsd:attribute>

Content Element Detail
case

  Describes a case by a condition, and vectors of ranks used if the condition applies.

  Type: | ccmsk:RoutingCaseParams, complex content
  Defined: | locally, within (this) ccmsk:RoutingStageParams complexType

  XML Source (w/o annotations (1); see schema source)

  <xsd:element maxOccurs="unbounded" minOccurs="0" name="case" type="ccmsk:RoutingCaseParams"> </xsd:element>

default

  Describes the default case with vectors of ranks used if no case applies.

  Type: | ccmsk:DefaultCaseParams, complex content
  Defined: | locally, within (this) ccmsk:RoutingStageParams complexType

  XML Source (w/o annotations (1); see schema source)

  <xsd:element maxOccurs="1" minOccurs="0" name="default" type="ccmsk:DefaultCaseParams"> </xsd:element>

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