element <agentGroup>

Namespace: | http://www.iro.umontreal.ca/lecuyer/contactcenters/msk
Type: | ccmsk:AgentGroupParams
Content: | complex, 12 attributes, 15 elements
Defined: | locally at 1 location

XML Representation Summary
<agentGroup
| agentsMult | = | xsd:double : "1"
| busyCost | = | xsd:double : "0"
| convertSchedulesToStaffing | = | xsd:boolean : "false"
| detailed | = | xsd:boolean
| efficiency | = | xsd:double : "1"
| idleCost | = | xsd:double : "0"
| maxAgents | = | xsd:int
| minAgents | = | xsd:int : "0"
| name | = | xsd:string
| perUseCost | = | xsd:double : "0"
| skillCount | = | xsd:int
| weight | = | xsd:double : "1"
| >
Content: | properties?, ((staffing, probAgents?) | staffingData | schedule | agent*)?, serviceTimesMult?, probDisconnect?, disconnectTime?, maxAgentsPeriod?, minAgentsPeriod?, idleCostPeriod?, busyCostPeriod?, perUseCostPeriod?, weightPeriod?
</agentGroup>

May contain elements (15):

  agent (type ccmsk:AgentParams), busyCostPeriod (type ssj:nonNegativeDoubleList), disconnectTime (type cc:MultiPeriodGenParams), idleCostPeriod (type ssj:nonNegativeDoubleList), maxAgentsPeriod (type ssj:nonNegativeIntList), minAgentsPeriod (type ssj:nonNegativeIntList), perUseCostPeriod (type ssj:nonNegativeDoubleList), probAgents (type ssj:nonNegativeDoubleList), | probDisconnect (type ssj:double01iList), properties (type ssj:PropertiesParams), schedule (type ccmsk:AgentGroupScheduleParams), serviceTimesMult (type ssj:positiveDoubleList), staffing (type ssj:nonNegativeIntList), staffingData (type ssj:IntArray), weightPeriod (type ssj:nonNegativeDoubleList)

May be included in elements (1):

  ccmsk:MSKCCParams

Usage / Definition Locations

- Within global complexTypes (1):
  ccmsk:CallCenterParams [def]

Annotation
Determines the parameters for each agent group. The ith occurrence of this element in a parameter file corresponds to the ith agent group in the model.

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