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## Package umontreal.iro.lecuyer.contactcenters.msk.params

Defines types for the parameters of the blend/multi-skill call center simulator.

See:
Description

Class Summary
AgentGroupIndex | Gives the index of an agent group with a probability that the agent group is selected.
AgentGroupParams | Contains the parameters for an agent group in a blend/multi-skill call center.
AgentGroupScheduleParams | Represents the schedule of agents in a specific group.
AgentParams | Defines parameters for an individual agent.
ArrivalProcessParams | Represents the parameters for an inbound call arrival process, for blend/multi-skill call center.
CallCenterParams | Specifies the common as well as call-type specific parameters for a blend and multi-skill call center model.
CallSourceParams | Defines the parameters for a call source generating inbound or outbound calls, possibly of more than one type.
CallTypeParams | Represents the parameters common for inbound and outbound call types, used by blend/multi-skill call center models.
CallTypeRoutingParams | Describes the routing logic for a specific call type by a sequence of stages defined by a minimal waiting time, and functions generating vectors of ranks.
ConditionParams | Represents a condition on the state of a call center.
ConditionParamsList | Represents a list of conditions.
DefaultCaseParams | Contains the vectors of ranks used by default, if no other case applies for a given routing stage.
DialerAgentGroupParams | Provides information about a virtual agent group containing inbound and outbound groups, and managed by a dialer.
DialerLimitParams | Determines parameters of a limit imposed on the number of dialed calls during a given time interval.
DialerParams | Parameters for the dialer, for blend/multi-skill call center.
DoubleArrayWithMinWaitingTime | Represents a 2D array with an associated minimal waiting time.
InboundTypeParams | Defines the parameters for an inbound call type, for blend/multi-skill call center.
IndexThreshIntParams | Same as
IndexThreshIntWithTypeParams | Contains the parameters for a condition comparing an indexed quantity with a fixed integer threshold, possibly for a specific call type.
IndexThreshParams | Contains the parameters for a condition comparing an indexed quantity, e.g., the service level for a given call type, with a fixed threshold.
IndexThreshWithTypeParams | Contains the parameters for a condition comparing an indexed quantity with a fixed threshold, possibly for a specific call type.
ObjectFactory | This object contains factory methods for each Java content interface and Java element interface generated in the umontreal.iro.lecuyer.contactcenters.msk.params package.
OutboundTypeParams | Defines the parameters for an outbound call type, for blend/multi-skill call center.
ProducedCallTypeParams | Determines the parameters of a call type produced by a call source.
RouterParams | Represents the router's parameters for a blend/multi-skill call center.
RoutingCaseParams | Represents a case inside a routing stage, and described using a routing condition along with vectors of ranks.
RoutingStageParams | Describes a specific stage of routing for a particular call type by using a waiting time, and a sequence of cases.
RoutingTableSources | Determines how missing routing information can be inferred from alternative data structures.
ScheduleShiftParams | Defines a shift in the schedule of an agent group.
SegmentParams | Gives parameters for a segment which is defined here as a group of contact types, agent groups, or main periods.
ServiceTimeParams | Represents parameters for service times.
ShiftPartParams | Defines the part of a shift in the schedule of an agent group.
StatConditionParams | Regroups the parameters for a condition on statistics collected during some time intervals.
TimeIntervalParams | Represents a time interval specified by a starting and an ending time.
TwoIndicesParams | Contains the parameters for a condition comparing two indexed quantities, e.g., the size of two specific queues in a model.
TwoIndicesWithTypesParams | Contains the parameters for a condition comparing two index quantities possibly for specific call types.

Enum Summary
AgentSelectionScore | Java class for AgentSelectionScore.
ContactSelectionScore | Java class for ContactSelectionScore.
CorrelationFit | Java class for CorrelationFit.
GammaShapeEstimatorType | Java class for GammaShapeEstimatorType.
GroupToTypeMapSource | Java class for GroupToTypeMapSource.
IncidenceMatrixGTSource | Java class for IncidenceMatrixGTSource.
IncidenceMatrixTGSource | Java class for IncidenceMatrixTGSource.
RanksGTSource | Java class for RanksGTSource.
RanksTGSource | Java class for RanksTGSource.
Relationship | Java class for Relationship.
TypeToGroupMapSource | Java class for TypeToGroupMapSource.

## Package umontreal.iro.lecuyer.contactcenters.msk.params Description

Defines types for the parameters of the blend/multi-skill call center simulator. This package contains JAXB-derived classes for XML namespace `http://www.iro.umontreal.ca/lecuyer/contactcenters/msk`.

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To submit a bug or ask questions, send an e-mail to Richard Simard.