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## Package umontreal.iro.lecuyer.contactcenters.msk.spi

Service provider interfaces for creating custom arrival processes, router's or dialer's policies.

See:
Description

Interface Summary
ArrivalProcessFactory | Provdes a method to create an arrival process from the user-specified parameters.
DialerPolicyFactory | Provdes a method to create a dialer from the user-specified parameters.
RouterFactory | Provdes a method to create a router from the user-specified parameters.

## Package umontreal.iro.lecuyer.contactcenters.msk.spi Description

Service provider interfaces for creating custom arrival processes, router's or dialer's policies. When one of these interfaces are implemented, the implementation is registered using the appropriate static method, or packaged as a Java extension with information for the service loading API. See `ServiceLoader` for more information on this.

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To submit a bug or ask questions, send an e-mail to Richard Simard.