element <busynessGen>

Namespace: | http://www.iro.umontreal.ca/lecuyer/contactcenters/msk
Type: | ssj:RandomVariateGenParams
Content: | simple, 6 attributes
Defined: | locally at 1 location

XML Representation Summary
<busynessGen
| distributionClass | = | xsd:string
| estimateParameters | = | xsd:boolean : "false"
| generatorClass | = | xsd:string
| lowerBound | = | xsd:double
| shift | = | xsd:double
| upperBound | = | xsd:double
| >
Content: | { list of xsd:double }
</busynessGen>

May be included in elements (1):

  ccmsk:MSKCCParams

Usage / Definition Locations

- Within global complexTypes (1):
  ccmsk:CallCenterParams [def]

Annotation
Determines the parameters of the random variate generator used to generate the busyness factor for increased variability of arrival processes. At the beginning of each replication, if this element is present, a new busyness factor is generated from the given distribution, and is assumed to correspond to the global busyness of the day. If the generated factor is smaller than 1, the day is less busy than usual. If it is greater than 1, it is more busy than usual. Every base arrival rate of inbound calls is multiplied by this busyness factor to obtain the rates being used for the day. If this element is omitted, the busyness factor is deterministic and always equals 1.

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