Namespace "http://www.iro.umontreal.ca/lecuyer/contactcenters/app"
Targeting Schemas (1):

  ccapp.xsd

Components:

  7 global elements, 39 local elements, 20 complexTypes, 2 simpleTypes

All Element Summary
agentGroup (type ssj:Named) | Gives the name and properties for the agent groups originally defined by the evaluation system which produced these results.
Type: | ssj:Named
Content: | complex, 1 attribute, 1 element
Defined: | locally at 1 location
agentGroupSegment (type ssj:Named) | Gives the name and properties for the explicit segments of agent groups originally defined by the evaluation system which produced these results.
Type: | ssj:Named
Content: | complex, 1 attribute, 1 element
Defined: | locally at 1 location
awt (type ssj:NonNegativeDurationArray) | Determines the Ki' x P' matrix of acceptable waiting times giving the AWT for each contact type and period.
Type: | ssj:NonNegativeDurationArray
Content: | complex, 1 element
Defined: | locally at 1 location
callTrace (type ccapp:CallTraceParams) | Gives the parameters for the call-by-call trace.
Type: | ccapp:CallTraceParams
Content: | complex, 4 attributes, 1 element
Defined: | locally at 1 location
ccapp:batchSimParams | Defines parameters for a simulation using batch means.
Type: | ccapp:BatchSimParams
Content: | complex, 15 attributes, 5 elements
Defined: | globally in ccapp.xsd, see XML source
Used: | never
ccapp:contactCenterEvalResults | Defines parameters concerning the results of an evaluation performed on a contact center.
Type: | ccapp:ContactCenterEvalResultsParams
Content: | complex, 2 attributes, 15 elements
Defined: | globally in ccapp.xsd, see XML source
Used: | never
ccapp:contactCenterSimResults | Defines parameters concerning the results of a simulation of a contact center.
Type: | ccapp:ContactCenterSimResultsParams
Content: | complex, 3 attributes, 20 elements
Defined: | globally in ccapp.xsd, see XML source
Used: | never
ccapp:ctmcrepSimParams | Defines parameters concerning an experiment using independent replications on a CTMC call center model.
Type: | ccapp:CTMCRepSimParams
Content: | complex, 12 attributes, 9 elements
Defined: | globally in ccapp.xsd, see XML source
Used: | never
ccapp:repSimParams | Defines parameters concerning an experiment using independent replications.
Type: | ccapp:RepSimParams
Content: | complex, 9 attributes, 6 elements
Defined: | globally in ccapp.xsd, see XML source
Used: | never
ccapp:simParams |
Type: | ccapp:SimParams
Content: | complex, 6 attributes, 5 elements
Defined: | globally in ccapp.xsd, see XML source
Used: | never
ccapp:stratSimParams | Defines parameters concerning an experiment using independent replications and stratification.
Type: | ccapp:StratSimParams
Content: | complex, 16 attributes, 6 elements
Defined: | globally in ccapp.xsd, see XML source
Used: | never
contactTypeSegment (type ssj:Named) | Gives the name and properties for the explicit segments of contact types originally defined by the evaluation system which produced these results.
Type: | ssj:Named
Content: | complex, 1 attribute, 1 element
Defined: | locally at 1 location
controlVariable (type ccapp:ControlVariableParams) | Defines parameters for control variables used after simulation to reduce variance on the estimates.
Type: | ccapp:ControlVariableParams
Content: | empty, 1 attribute
Defined: | locally at 1 location
database (type ssj:DBConnectionParams) | Determines the parameters of the database for the call-by-call trace.
Type: | ssj:DBConnectionParams
Content: | complex, 3 attributes, 1 element
Defined: | locally at 1 location
evalInfo (type ssj:PropertiesParams) | Represents evaluation information associated with the results.
Type: | ssj:PropertiesParams
Content: | complex, 14 elements
Defined: | locally at 1 location
histogram (type ccapp:HistogramParams) | If present, a histogram of the observations results will be shown for this performance measure.
Type: | ccapp:HistogramParams
Content: | empty, 4 attributes
Defined: | locally at 1 location
inboundType (type ssj:Named) | Gives the name and properties for the inbound contact types originally defined by the evaluation system which produced these results.
Type: | ssj:Named
Content: | complex, 1 attribute, 1 element
Defined: | locally at 1 location
inboundTypeSegment (type ssj:Named) | Gives the name and properties for the explicit segments of inbound contact types originally defined by the evaluation system which produced these results.
Type: | ssj:Named
Content: | complex, 1 attribute, 1 element
Defined: | locally at 1 location
matrixOfAWT (type ssj:Named) | Determines the name of a matrix of acceptable waiting times.
Type: | ssj:Named
Content: | complex, 1 attribute, 1 element
Defined: | locally at 1 location
max (type ccapp:PMMatrix) | Gives the maximum of the observations for each performance measure corresponding to expectations.
Type: | ccapp:PMMatrix
Content: | complex, 1 attribute, 1 element
Defined: | locally at 1 location
maxNumAgents (type ssj:nonNegativeIntList) | Determines, for each agent group, the maximal number of agents used when comparing different staffing vectors using simulation.
Type: | ssj:nonNegativeIntList
Content: | simple
Defined: | locally at 1 location
min (type ccapp:PMMatrix) | Gives the minimum of the observations for each performance measure corresponding to expectations.
Type: | ccapp:PMMatrix
Content: | complex, 1 attribute, 1 element
Defined: | locally at 1 location
minNumAgents (type ssj:nonNegativeIntList) | Determines, for each agent group, the minimal number of agents used when comparing different staffing vectors using simulation.
Type: | ssj:nonNegativeIntList
Content: | simple
Defined: | locally at 1 location
numObs (type ccapp:PMMatrixInt) | Gives the number of observations for each performance measure corresponding to an expectation.
Type: | ccapp:PMMatrixInt
Content: | complex, 1 attribute, 1 element
Defined: | locally at 1 location
obs (within observations) | Gives a list of observations for a specific performance measure, identified by a row and a column.
Type: | embedded (extension of ssj:doubleList)
Content: | simple, 2 attributes
Defined: | locally at 1 location
Includes: | definitions of 2 attributes
observations (type ccapp:ObsMatrix) | Gives the individual observations for each performance measure corresponding to an expectation.
Type: | ccapp:ObsMatrix
Content: | complex, 1 attribute, 1 element
Defined: | locally at 1 location
outReplications (type ssj:nonNegativeIntList) | Determines the out-of-sample number of replications.
Type: | ssj:nonNegativeIntList
Content: | simple
Defined: | locally at 1 location
outboundType (type ssj:Named) | Gives the name and properties for the outbound contact types originally defined by the evaluation system which produced these results.
Type: | ssj:Named
Content: | complex, 1 attribute, 1 element
Defined: | locally at 1 location
outboundTypeSegment (type ssj:Named) | Gives the name and properties for the explicit segments of outbound contact types originally defined by the evaluation system which produced these results.
Type: | ssj:Named
Content: | complex, 1 attribute, 1 element
Defined: | locally at 1 location
performanceMeasure (type ccapp:PMMatrix) | Gives the results of the evaluation.
Type: | ccapp:PMMatrix
Content: | complex, 1 attribute, 1 element
Defined: | locally at 1 location
period (type ssj:Named) | Gives the name and properties for the main periods originally defined by the evaluation system which produced these results.
Type: | ssj:Named
Content: | complex, 1 attribute, 1 element
Defined: | locally at 1 location
periodSegment (type ssj:Named) | Gives the name and properties for the explicit segments of main periods originally defined by the evaluation system which produced these results.
Type: | ssj:Named
Content: | complex, 1 attribute, 1 element
Defined: | locally at 1 location
printedObs (type ccapp:PerformanceMeasureParams) | Determines the list of performance measures for which a list of observations should be included in the statistical report.
Type: | ccapp:PerformanceMeasureParams
Content: | complex, 3 attributes, 1 element
Defined: | locally at 1 location
printedStat (type ccapp:PrintedStatParams) | Determines a group of performance measures to be included in a report.
Type: | ccapp:PrintedStatParams
Content: | empty, 4 attributes
Defined: | locally at 1 location
properties (type ssj:PropertiesParams) | Represents properties associated with the report.
Type: | ssj:PropertiesParams
Content: | complex, 14 elements
Defined: | locally at 1 location
randomStreams (type ccapp:RandomStreamsParams) | Defines parameters for the random streams used by the simulator.
Type: | ccapp:RandomStreamsParams
Content: | complex, 2 attributes, 1 element
Defined: | locally at 1 location
report (type ccapp:ReportParams) | Defines reporting parameters.
Type: | ccapp:ReportParams
Content: | complex, 10 attributes, 5 elements
Defined: | locally at 2 locations
sequentialSampling (type ccapp:SequentialSamplingParams) | Determines parameters for sequential sampling.
Type: | ccapp:SequentialSamplingParams
Content: | empty, 4 attributes
Defined: | locally at 1 location
shownAgentGroupProperty (type ccapp:PropertyNameParam) | This element is similar to `shownContactTypeProperty` but for agent groups.
Type: | ccapp:PropertyNameParam
Content: | empty, 1 attribute
Defined: | locally at 1 location
shownContactTypeProperty (type ccapp:PropertyNameParam) | Gives the name of a property, associated with a contact type, to be shown in the report in addition to the name of the contact type.
Type: | ccapp:PropertyNameParam
Content: | empty, 1 attribute
Defined: | locally at 1 location
streamSeed (type ssj:doubleList) | Determines the initial seed to use with the selected class of random streams.
Type: | ssj:doubleList
Content: | simple
Defined: | locally at 1 location
target (type ssj:DoubleArray) | Gives the Ki' x P' matrix containing target service level for each contact type and period.
Type: | ssj:DoubleArray
Content: | complex, 1 element
Defined: | locally at 1 location
thresholds (type ssj:IntArray) | Determines a matrix of thresholds on the number of agents, and queue size, which is used to speed up simulation.
Type: | ssj:IntArray
Content: | complex, 1 element
Defined: | locally at 1 location
variance (type ccapp:PMMatrix) | Gives the sample variance of the observations for each performance measure.
Type: | ccapp:PMMatrix
Content: | complex, 1 attribute, 1 element
Defined: | locally at 1 location
waitingQueue (type ssj:Named) | Gives the name and properties for the waiting queues originally defined by the evaluation system which produced these results.
Type: | ssj:Named
Content: | complex, 1 attribute, 1 element
Defined: | locally at 1 location
waitingQueueSegment (type ssj:Named) | Gives the name and properties for the explicit segments of waiting queues originally defined by the evaluation system which produced these results.
Type: | ssj:Named
Content: | complex, 1 attribute, 1 element
Defined: | locally at 1 location

Complex Type Summary
ccapp:BatchSimParams | Gives the parameters for a call center simulation using batch means to evaluate steady-state performance measures.
Content: | complex, 15 attributes, 5 elements
Defined: | globally in ccapp.xsd, see XML source
Includes: | definitions of 9 attributes
Used: | at 1 location
ccapp:CallTraceParams | Determines the parameters for the call-by-call trace.
Content: | complex, 4 attributes, 1 element
Defined: | globally in ccapp.xsd, see XML source
Includes: | definitions of 4 attributes and 1 element
Used: | at 1 location
ccapp:ContactCenterEvalResultsParams | Represents results obtained by performing some type of evaluation on a contact center.
Content: | complex, 2 attributes, 15 elements
Defined: | globally in ccapp.xsd, see XML source
Includes: | definitions of 2 attributes and 15 elements
Used: | at 2 locations
ccapp:ContactCenterSimResultsParams | Represents results obtained by performing simulation of a contact center model.
Content: | complex, 3 attributes, 20 elements
Defined: | globally in ccapp.xsd, see XML source
Includes: | definitions of 1 attribute and 5 elements
Used: | at 1 location
ccapp:ControlVariableParams | Defines parameters for a specific control variable applied to some estimators after simulation.
Content: | empty, 1 attribute
Defined: | globally in ccapp.xsd, see XML source
Includes: | definition of 1 attribute
Used: | at 1 location
ccapp:CTMCRepSimParams | Represents parameters specific to an experiment simulating a CTMC with independent replications.
Content: | complex, 12 attributes, 9 elements
Defined: | globally in ccapp.xsd, see XML source
Includes: | definitions of 3 attributes and 3 elements
Used: | at 1 location
ccapp:HistogramParams | Determine the parameters of a histogram.
Content: | empty, 4 attributes
Defined: | globally in ccapp.xsd, see XML source
Includes: | definitions of 4 attributes
Used: | at 1 location
ccapp:ObsMatrix | Represents a matrix of observations concerning a specific type of performance measure.
Content: | complex, 1 attribute, 1 element
Defined: | globally in ccapp.xsd, see XML source
Includes: | definitions of 1 attribute and 1 element
Used: | at 1 location
ccapp:PerformanceMeasureParams | Selects a specific performance measure identified by a type name, a row, and a column.
Content: | complex, 3 attributes, 1 element
Defined: | globally in ccapp.xsd, see XML source
Includes: | definitions of 3 attributes and 1 element
Used: | at 1 location
ccapp:PMMatrix | Represents a matrix of statistics concerning a specific type of performance measure, obtained by some evaluation.
Content: | complex, 1 attribute, 1 element
Defined: | globally in ccapp.xsd, see XML source
Includes: | definition of 1 attribute
Used: | at 4 locations
ccapp:PMMatrixInt | This is similar to `PMMatrix` with a matrix of integers rather than a matrix of double-precision values.
Content: | complex, 1 attribute, 1 element
Defined: | globally in ccapp.xsd, see XML source
Includes: | definition of 1 attribute
Used: | at 1 location
ccapp:PrintedStatParams | Represents the parameters for a group of printed statistics when a statistical report is queried.
Content: | empty, 4 attributes
Defined: | globally in ccapp.xsd, see XML source
Includes: | definitions of 4 attributes
Used: | at 1 location
ccapp:PropertyNameParam | This element is used to refer to a property by name, using the `name` attribute.
Content: | empty, 1 attribute
Defined: | globally in ccapp.xsd, see XML source
Includes: | definition of 1 attribute
Used: | at 2 locations
ccapp:RandomStreamsParams | Defines parameters of the random streams used during an experiment based on simulation.
Content: | complex, 2 attributes, 1 element
Defined: | globally in ccapp.xsd, see XML source
Includes: | definitions of 2 attributes and 1 element
Used: | at 1 location
ccapp:ReportParams | Defines parameters for reports on simulation results.
Content: | complex, 10 attributes, 5 elements
Defined: | globally in ccapp.xsd, see XML source
Includes: | definitions of 10 attributes and 5 elements
Used: | at 1 location
ccapp:RepSimParams | Represents parameters for a contact center simulation using independent replications to evaluate performance measures for a finite horizon and possibly non-stationary system.
Content: | complex, 9 attributes, 6 elements
Defined: | globally in ccapp.xsd, see XML source
Includes: | definitions of 3 attributes and 1 element
Used: | at 3 locations
ccapp:SequentialSamplingParams | Determines parameters for sequential sampling based on some type of performance measure.
Content: | empty, 4 attributes
Defined: | globally in ccapp.xsd, see XML source
Includes: | definitions of 4 attributes
Used: | at 1 location
ccapp:ServiceLevelParams | Represents the parameters used for estimating the service level.
Content: | complex, 1 attribute, 2 elements
Defined: | globally in ccapp.xsd, see XML source
Includes: | definitions of 1 attribute and 2 elements
Used: | at 1 location
ccapp:SimParams | Represents generic parameters for experiments using simulation.
Content: | complex, 6 attributes, 5 elements
Defined: | globally in ccapp.xsd, see XML source
Includes: | definitions of 6 attributes and 5 elements
Used: | at 3 locations
ccapp:StratSimParams | Represents parameters specific to an experiment using independent replications and stratification.
Content: | complex, 16 attributes, 6 elements
Defined: | globally in ccapp.xsd, see XML source
Includes: | definitions of 7 attributes
Used: | at 1 location

Simple Type Summary
ccapp:intgt1 |
Defined: | globally in ccapp.xsd, see XML source
Used: | never
ccapp:PerPeriodCollectingMode | Determines how per-period statistics are computed during simulation.
Defined: | globally in ccapp.xsd, see XML source
Used: | at 1 location

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