Overview | Package | Class | Tree | Deprecated | Index | Help
| ContactCenters V. 0.9.9.
PREV PACKAGE NEXT PACKAGE | FRAMES NO FRAMES

## Package umontreal.iro.lecuyer.contactcenters.expdelay

Provides facilities to predict the waiting time of contacts.

See:
Description

Interface Summary
WaitingTimePredictor | Represents a heuristic that can predict the waiting time of a contact depending on the system's state.

Class Summary
ExpectedDelayPredictor | Approximates the expected waiting time conditional on a given queue assuming that service times are i.i.d.
ExpectedDelayPredictorHQ |
ExpectedDelayWithAbandonPredictor |
HeadOfQueuePredictor | Head of queue waiting time predictor.
LastWaitingTimePerQueuePredictor | Waiting time predictor using the waiting time of the last contact exiting queue q for service as a prediction for the waiting time of a new contact entering queue q.
LastWaitingTimePredictor | Waiting time predictor using the waiting time of the last contact beginning service as a prediction for the waiting time.
MeanNLastWaitingTimePerQueuePredictor |
MeanNLastWaitingTimePredictor |

## Package umontreal.iro.lecuyer.contactcenters.expdelay Description

Provides facilities to predict the waiting time of contacts. This package defines an interface, `WaitingTimePredictor`, representing a waiting-time predictor. Before a predictor can be used, it must be registered with a router. This registration allows the predictor to register any observer necessary to track system's state. A prediction can be obtained for any contact, whether it is newly-arrived, or is already waiting in a queue.

Overview | Package | Class | Tree | Deprecated | Index | Help
| ContactCenters V. 0.9.9.
PREV PACKAGE NEXT PACKAGE | FRAMES NO FRAMES

To submit a bug or ask questions, send an e-mail to Richard Simard.