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## umontreal.iro.lecuyer.contactcenters.router
Interface RoutingStageInfo

All Known Implementing Classes:
  CallCenterRoutingStageInfo

    public interface RoutingStageInfo

Represents a stage for routing, with a minimal waiting time, and two rank functions for agent and contact selections. Instances of this class are used by the `OverflowAndPriorityRouter` router.

Method Summary
`RankFunction` | `getRankFunctionForAgentSelection()` Returns the rank function for agent selection at this stage of routing.
`RankFunction` | `getRankFunctionForContactSelection()` Returns the rank function for contact selection at this stage of routing.
`double` | `getWaitingTime()` Returns the minimal waiting time for this routing stage.

Method Detail

### getWaitingTime

    double getWaitingTime()

  Returns the minimal waiting time for this routing stage.

### getRankFunctionForAgentSelection

    RankFunction getRankFunctionForAgentSelection()

  Returns the rank function for agent selection at this stage of routing.

### getRankFunctionForContactSelection

    RankFunction getRankFunctionForContactSelection()

  Returns the rank function for contact selection at this stage of routing.

Overview | Package | Class | Tree | Deprecated | Index | Help
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