public interface AbanRatioFinder
This interface is only for the staffing problem of 1 period.
Modifier and Type | Method and Description |
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double[] |
findMaxAbanRatio()
Returns the maximum abandonment ratio thresholds for the staffing problem, with default
arrival rates of the call center problem.
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double[] |
findMaxAbanRatio(double[] arrivalRates)
Returns the maximum abandonment ratio thresholds for the staffing problem,
with the given arrival rates.
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double[] findMaxAbanRatio()
Let K be the number of call types. If there is only one call type (K = 1), then the returned vector will have only one element. If there are many call types (K > 1), then the returned vector will have K + 1 elements, where elements at index 0 to K - 1 represent the threshold by call type and the last element represents the threshold for all aggregated calls.
double[] findMaxAbanRatio(double[] arrivalRates)
Let K be the number of call types. If there is only one call type (K = 1), then the returned vector will have only one element. If there are many call types (K > 1), then the returned vector will have K + 1 elements, where elements at index 0 to K - 1 represent the threshold by call type and the last element represents the threshold for all aggregated calls.
arrivalRates
- the arrival rates to compute the abandonment ratio thresholds