See: Description
Package  Description 

umontreal.iro.lecuyer.ccoptim.approx 
This package implements various
single period multiskill call center approximation algorithms.

umontreal.iro.lecuyer.ccoptim.approx.mmc 
This package implements the approximation formulas of Erlang A, B and C
for the M/M/c queueing model.

umontreal.iro.lecuyer.ccoptim.cp 
This package implements the single period
multiskill call center staffing algorithm of Cezik and L'Ecuyer (2008).

umontreal.iro.lecuyer.ccoptim.fluid 
This package implements stochastic fluid approximations for the staffing problem
of multiskill call centers.

umontreal.iro.lecuyer.ccoptim.fs 
This package contains the staffing algorithm based on
a new fluid model.

umontreal.iro.lecuyer.ccoptim.pbk 
Implements the single period staffing optimization Pot et al.

umontreal.iro.lecuyer.ccoptim.routing 
This package implements most of the routing policies presented in:
Call Center Routing Policy Using Call Waiting and Agent Idle Times.

umontreal.iro.lecuyer.ccoptim.routing.function 
The routing functions in this package
are used only for the routing policy OVERFLOWANDPRIORITY.

umontreal.iro.lecuyer.ccoptim.routing.gencmu 
This package contains the function classes that can be
given as the derivation function to the generalizedcμ routing policy.

umontreal.iro.lecuyer.ccoptim.routing.opt  
umontreal.iro.lecuyer.ccoptim.routing.opt.obj 
This package contains the objective functions for the
routing optimization programs.

umontreal.iro.lecuyer.ccoptim.rs 
This package implements the randomized search algorithm for the staffing optimization
of multiskill call center.

umontreal.iro.lecuyer.ccoptim.scheduling 
Scheduling optimization for multiskill call centers and many periods.

umontreal.iro.lecuyer.ccoptim.scheduling.ts 
Call center scheduling optimization using a twostep approach.

umontreal.iro.lecuyer.ccoptim.stochcp 
The package contains the programs and classes for the stochastic staffing with recourse and
arrivalrate uncertainty.

umontreal.iro.lecuyer.ccoptim.stochcp.scen 
This package contains programs to generate random scenarios for the
stochastic staffing problems.

umontreal.iro.lecuyer.ccoptim.util 
This package provides utility functions.

umontreal.iro.lecuyer.ccoptim.web 
This package contains tools and programs for the web.

umontreal.iro.lecuyer.ccoptim.ww 
Implements the optimization algorithm of Wallace and Whitt (2005).
