See: Description
Package | Description |
---|---|
umontreal.iro.lecuyer.ccoptim.approx |
This package implements various
single period multi-skill call center approximation algorithms.
|
umontreal.iro.lecuyer.ccoptim.approx.mmc |
This package implements the approximation formulas of Erlang A, B and C
for the M/M/c queueing model.
|
umontreal.iro.lecuyer.ccoptim.cp |
This package implements the single period
multi-skill call center staffing algorithm of Cezik and L'Ecuyer (2008).
|
umontreal.iro.lecuyer.ccoptim.fluid |
This package implements stochastic fluid approximations for the staffing problem
of multi-skill call centers.
|
umontreal.iro.lecuyer.ccoptim.fs |
This package contains the staffing algorithm based on
a new fluid model.
|
umontreal.iro.lecuyer.ccoptim.pbk |
Implements the single period staffing optimization Pot et al.
|
umontreal.iro.lecuyer.ccoptim.routing |
This package implements most of the routing policies presented in:
Call Center Routing Policy Using Call Waiting and Agent Idle Times.
|
umontreal.iro.lecuyer.ccoptim.routing.function |
The routing functions in this package
are used only for the routing policy OVERFLOWANDPRIORITY.
|
umontreal.iro.lecuyer.ccoptim.routing.gencmu |
This package contains the function classes that can be
given as the derivation function to the generalized-cμ routing policy.
|
umontreal.iro.lecuyer.ccoptim.routing.opt | |
umontreal.iro.lecuyer.ccoptim.routing.opt.obj |
This package contains the objective functions for the
routing optimization programs.
|
umontreal.iro.lecuyer.ccoptim.rs |
This package implements the randomized search algorithm for the staffing optimization
of multi-skill call center.
|
umontreal.iro.lecuyer.ccoptim.scheduling |
Scheduling optimization for multi-skill call centers and many periods.
|
umontreal.iro.lecuyer.ccoptim.scheduling.ts |
Call center scheduling optimization using a two-step approach.
|
umontreal.iro.lecuyer.ccoptim.stochcp |
The package contains the programs and classes for the stochastic staffing with recourse and
arrival-rate uncertainty.
|
umontreal.iro.lecuyer.ccoptim.stochcp.scen |
This package contains programs to generate random scenarios for the
stochastic staffing problems.
|
umontreal.iro.lecuyer.ccoptim.util |
This package provides utility functions.
|
umontreal.iro.lecuyer.ccoptim.ww |
Implements the optimization algorithm of Wallace and Whitt (2005).
|