Call Centers Optimization Library
V.2.

Package umontreal.iro.lecuyer.ccoptim.scheduling

Scheduling optimization for multi-skill call centers and many periods.

See: Description

Package umontreal.iro.lecuyer.ccoptim.scheduling Description

Scheduling optimization for multi-skill call centers and many periods. This package implements the algorithm of Avramidis et al. (2010).
Call Centers Optimization Library
V.2.